FAQ

Our Self-Adaptive Dynamic Balancing™ technology achieves low vibration and noise even at 110,000 RPM. The 5-axis CNC machined impeller achieves 1mg dynamic balance tolerance.

Yes. It supports 100V–240V global voltage and can be used worldwide without a transformer.

Its Plasma Ion function helps reduce static electricity in the hair, supporting a smoother, silkier finish.

Sales haven't started yet. Once available, you'll be able to purchase directly from this official online store (airgo.tokyo) by credit card. To be notified of the launch, or for business/bulk inquiries, please contact us via the contact form.

Yes. We offer special plans and pricing for business customers such as salons, hotels, golf courses, and spa facilities. Please select 'Business Partnership' in the contact form and let us know your desired quantity.

Every product comes with a 1-year manufacturer's warranty from the date of purchase. Natural malfunctions under normal use are repaired or replaced free of charge within the warranty period. Damage caused by the customer — drops, water damage, modification, or consumable parts — is not covered.

Select 'Other' in the contact form and include the product name, purchase date, and a description of the issue. Our team will guide you through repair or replacement (natural malfunctions within the warranty period are handled free of charge).

Yes. We offer flexible customization including custom colors, logo printing, and specification adjustments. Please contact us via the form for details.

It varies by product and customization. Please contact us via the form with your desired product, quantity, and specifications, and we'll propose the best option.